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Wawa's COVID-19 Assessment Centre

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Covid-19 Reminder


Stay Home. Break the Chain of Transmission of COVID-19.

During this challenging time, the health and safety of our employees and the community of Wawa is our number one priority.

The Municipality of Wawa’s Management are working closely with our Public Health officials at the local, provincial and national levels concerning the evolving novel coronavirus (COVID-19) situation.

We are working to ensure that we continue to provide essential services to our residents, businesses and community stakeholders.

If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use this self-assessment tool to help determine how to seek further care. If you need immediate medical attention you should call 911 and tell them your symptoms and if you have travelled.

For up-to-date information about COVID-19, visit: Algoma Public Health

Learn how the Ontario Ministry of Health is helping keep Ontarians safe during the 2019 Novel Coronavirus, visit:

Assessment Centre and Testing

Assessment Centre and Testing

Before visiting an assessment centre, individuals should first seek guidance on whether it is appropriate for them to do so. Ontarians can do so by using the Ministry of Health COVID-19 self-assessment tool.

The Lady Dunn Health Centre, in collaboration with the Municipality of Wawa, is pleased to announce that a dedicated COVID-19 Assessment Centre has been established to facilitate assessment and testing for the 2019 Novel Coronavirus.

Please see below the location and operation details:

COVID-19 Assessment Centre

By appointment only: 705-856-2244 ext. 244 or 246

Monday-Friday 8:30am -4:30pm. Closed all statutory holidays

Michipicoten Memorial Community Centre

3 Chris Simon Drive Wawa, ON

OHIP coverage is not required

Who the Assessment Centre Serves:
The Assessment Centre will serve clients in LDHC’s service catchment area of Dubreuilville, Hawk Junction, Michipicoten First Nation, Missanabie, Wawa and White River, as well as any individual regardless of where they live. The assessment centre is an another resource in addition to Telehealth Ontario and Algoma Public Health to assess the need for COVID-19 testing and follow up testing if needed.

Who Should Not Visit a COVID-19 Assessment Centre

People with no symptoms who have travelled outside of Canada in the last 14 days

  • Instead, self-isolate at home for 14 days
  • Healthcare workers should follow their organization specific policy related to return to work after travel

People with no symptoms who have not travelled outside of Canada in the last 14 days

  • Instead, self-monitor for 14 days
  • Practice physical distancing

Who Should Visit a COVID-19 Assessment Centre (by appointment only):

People 18 years of age and older with symptoms of upper respiratory tract infection (cough, sore throat, headache, muscle aches, fatigue, runny nose, joint aches, and may also include nausea, diarrhea and stomach pains) OR fever,  AND any of the following within 14 days of symptom onset:

  • Close contact with a known or probable case OR
  • Close contact with someone experiencing an acute respiratory illness who has been to an impacted area OR

Are at high risk of transmission to larger groups of people including:

  • Those who work within at-risk settings, including any healthcare setting (e.g., acute care, complex continuing care and rehabilitation hospitals; primary care; paramedics; long-term care homes; retirement homes; reactivation centres; dialysis centres), congregate settings (e.g. homeless shelters, group homes, respite centres, correctional facilities); school or childcare centre; first responders (police, paramedics, firefighters – if they have not already been tested through their own Occupational Health and Safety Department)
  • Those who reside in vulnerable settings, including acute care, complex continuing care and rehabilitation hospitals; long-term care homes; retirement homes; reactivation centres; congregate settings (e.g. homeless shelters, group homes, respite centres, correctional facilities) and those who are patients at dialysis centres.

Symptomatic patients should self-isolate while waiting to reach the COVID-19 Assessment Centre.

Who Should Go to the Emergency Department:

People who have symptoms of upper respiratory tract infection (cough, sore throat, headache, muscle aches, fatigue, runny nose, and joint aches, and may also include nausea, diarrhea and stomach pains) and any of the following more severe symptoms:

  • shortness of breath when walking, exercising, or at rest, which is unusual
  • chest pain or discomfort
  • weakness that impairs ability to carry out activities of daily living, such as showering, preparing meals, and dressing
  • lethargy or drowsiness
  • dizziness.

Please call prior to presenting to the Emergency Department if possible. If you are not well enough to take personal transportation, call 911.


People who are unsure if they should contact the COVID-19 Assessment Centre should:

  • call Telehealth Ontario at 1-866-797-0000 or Algoma Public Health: 705-759-5404/1-866-892-0172 ext. 5404 and speak with a Registered Nurse who will guide whether you will require further care or potential testing in person, or
  • call their primary care provider

Thank you to the Wawa Family Health Team for equipment supporting the launch of the COVID-19 Assessment Centre, and to the community for continuing to practice physical distancing, staying home, and for self-isolating for 14 days after returning from international travel.

Government Roles and Responsibilities
Government Roles and Responsibilities
Municipality of Wawa
Local Government
Provincial Government
Federal Government
  • Property Tax
  • Water & Sewer
  • Licensing
  • Policy/governance
  • Building Permits
  • Refuse Collection/ Landfill Site
  • Wastewater
  • Property Standards
  • Vital Statistics (births / deaths)
  • Burial Permits
  • Transit
  • Road Maintenance
  • Health Care
  • Policing (OPP)
  • Hospital
  • COVID-19 Testing
  • Business Support
  • Schools
  • Colleges/Universities
  • LCBO
  • List of Non-Essential Businesses



  • Income Tax
  • Employment Insurance (EI)
  • Business Support
  • Employee Support
  • Foreign Travel & support for Canadian abroad
  • Canada Child Benefit
  • Canada Emergency Response Benefit
  • Canada Student Loans
  • Assist to Credit



Algoma Public Health
1-866-892-0172, x 5404
www.algomapublichealth.comAlgoma District Services Administration Board

  • Social Housing
  • Ambulance
  • Ontario Works
  • ODSP

Municipality of Wawa


Ontario Provincial Police

Telehealth Ontario
1-866-797-0000Business Information
1-888-444-3659Ontario COVID-19 Business Information Line
1-888-444-3659Contact local MPP:
Support for Individuals & Employee Support Support for Canadians Abroad
1-800-387-3124 Contact local representative:
Social Support

The Municipality of Wawa is partnering with community agencies to connect residents to resources, services, programs, and support during the COVID-19 pandemic.

Check back often for more updates and learn about opportunities to help in your community.

Support for Seniors

Canadian Red Cross
Meals on Wheels can be ordered through the local Red Cross Office at Assisted Living Programs through the Community Care Access Centre.
Telephone: 705-856-1946

Wawa and Area Victim Services
Providing assistance to seniors and persons with disabilities for shopping, prescription pick-ups. Provides assistance to victims of crime. Referrals to other community programs, including Wawa Food Bank.
Telephone: 705-856-7852
Toll-free: 1-800-898-2577 (between 9:00 am – 3:00 pm) Available 24/7.

Wawa Food Bank
With the help of volunteers and donations, the Wawa Food Bank offers food supplies and other basic necessities to community members.
Telephone: 705-856-7852 (between 9:00 am – 3:00 pm, Monday to Friday)

Local Support Agencies

Algoma District Services Administration Board (DSAB)
Delivers and/or provides oversight of vital social and paramedic services to Wawa to enhance the quality of life, health and well-being of families. It supports people through the delivery of quality social and paramedic services including:  Child Care, Housing, Ontario Works and Paramedic (Emergency Medical) Services.
50 Broadway Avenue
Toll Free: 1-866-847-9953

Below are some financial assistance programs delivered by the Algoma DSAB to persons in Wawa. Individuals may apply for these programs as well as Ontario Works, Housing Services and Children’s Services through the local DSAB office. However, due to the COVID-19, all applications and inquiries are being delivered via phone.

Algoma Shelter Assistance Program (ASAP)
Financial assistance to help prevent homelessness through various means of support. Do not need to be on assistance to qualify. Special circumstances as a result of COVID19 will be considered. Application is available at all ADSAB offices and Online. Complete and submit to the office to apply.

ENG – ASAP Application
FR – ASAP Application

Housing (Rent Subsidies)
Apply for Housing and Rent Subsidies within the Algoma District. Application is available at all ADSAB offices and online. Complete and submit to the office to apply.

Rent Geared to Income Housing Application (ENG)
Rent Geared to Income Housing Application (FR)

LEAP – Algoma Power Customers
Help with payment of Algoma Power Utility Arrears. This program is also available for Hydro One Customers. Must apply through the ADSAB Office

Algoma Family Services
Provides services to children in need.
Telephone: 705-856-2252

Algoma Public Health
Lead agency during the COVID-19 Pandemic. Provide information on COVID-19, including detection and management.
Community mental health and alcohol/drug addiction assessment.
Other APH programs through telephone support.
Telephone: 705-759-5404
Toll-free: 1-866-892-0172, extension 5404

Chadwic Home
Women’s shelter with screening process. Provides outreach via telephone to women’s in crisis. Emergency food cupboard.
Telephone: 705-856-2848
Toll-free: 1-800-461-2242

Children’s Aid Society
Child welfare and protection services.
Telephone: 705-949-0162
Toll-free: 1-888-414-3571

North Algoma Counselling Service
Mental Health and Counselling services
Office Closed
Telephone: 705-856-2335 x3142

North East Local Health Integration Network
Home care and support, community care & applications to long term care and assisted living
Referrals to other community programs & assessments continue over telephone where able
Office Closed
Telephone : Existing Clients 705-856-7018 x 3820
New Clients Call 1-800-668-7705

North East Mental Wellness and Crisis Team
24/7 Mental health services to local First Nations
Office Closed
Telephone: 1-866-209-9582

Regional Employment Help Centre
Assistance with employment services and supports, individuals and employers.
Office Closed

Superior Children’s Centre
Support for families including access to CHPI
Office Closed
Telephone: 705-971-2218

Wawa and Area Victim Services
Assistance to victims of crime – please contact us through one of our community partners
Referrals to other community programs including the Wawa Food Bank
Office Closed
Telephone: 705-856-7852 or 1-866-898-2577 (9am-3pm); staff available 24/7

Wawa Family Health Team
Critical Medical appointment only
Office Open with Screening Process in Place
Telephone: 705-856-1313

Wawa Food Bank
Food and essentials for those in need
Open every Wednesday 2-4pm, except the first Wednesday of the month
Email: OR
Telephone705-856-7852 between 9am-3pm Monday – Friday

Closures and Cancellation


The province has enacted a declaration of emergency to help contain the spread of COVID-19 and protect the public.

As a result, the following establishments are required to close immediately:

  • all bars and restaurants, except to the extent that such facilities provide takeout and food delivery
  • all facilities providing indoor recreational programs
  • all public libraries
  • all private schools
  • all licensed child care centres
  • all movie cinemas
  • all theatres, including those offering live performances of music, dance and other art forms
  • all concert venues
  • communal or shared, public or private, outdoor recreational amenities including but not limited to:
    • playgrounds
    • sports fields
    • basketball and tennis courts
    • off-leash dog parks
    • benches
    • skateboard and BMX parks
    • picnic areas
    • outdoor community gardens
    • park shelters
    • outdoor exercise equipment
    • condo parks and gardens
    • other outdoor recreational amenities

Additionally, all organized public events of over 5 people are prohibited, including parades, events including weddings, social gatherings and communal services within places of worship.

This order would not apply to private households with five people or more. It would also not apply to operating child care centres supporting frontline health care workers and first responders provided the number of persons at each centre does not exceed 50 people. Funerals would be permitted to proceed with up to 10 people at one time.

These orders will remain in place until the province ends the closures.


Town Services

Municipal Office – Monday – Friday 8:30am – 4:30pm
OFFICE CLOSED – Phone Calls Only. 705-856-2244
General Inquiries: E-mail:

Clerk’s Department – Monday – Friday 8:30am – 4:30pm
OFFICE CLOSED – Phone Calls Only.

Maury O’Neill, CAO/Treasurer, ext. 223

Cathy Cyr, Clerk, ext. 222

Finance Department – Monday – Friday 8:30am – 4:30pm
OFFICE CLOSED – Phone Calls Only. 705-856-2244

Manuela Batovanja, Deputy Treasurer, ext. 226

Tiffany Parent, HR Associate, ext. 225

Heather Rainville, Revenue Associate, ext. 233

Todd Prud’homme, Accounts Payable Associate, ext. 227

Cindy Godson, Asset Management Coordinator, ext 249

Planning and Building – Monday – Friday 8:30am – 4:30pm
OFFICE CLOSED – Phone Calls Only. 705-856-2244 ext. 228
Building Permits/Licensing
Kevin Sabourin, Building Official/Fire Chief/By-Law Enforcement Officer

Infrastructure Services Department – Monday – Friday 7:30am – 4:00pm
OFFICE CLOSED – Phone Calls Only. 705-856-2244
Cory Stainthorpe, Director of Infrastructure Services, ext. 251

Dan Beach, Assistant Director of Infrastructure Services, ext. 252

Water & Sewer Department – Monday – Friday
OFFICE CLOSED – Phone Calls Only. Emergency number: 705-856-2244 ext. 287

Wawa Public Library – Monday – Friday 11:00am – 5:00pm
OFFICE CLOSED – Phone Calls Only. 705-856-2244 ext. 290

Michipicoten Memorial Community Centre – Monday – Friday 8:30am – 4:30pm
OFFICE CLOSED – Phone Calls Only. 705-856-2244 ext. 242
Alex Patterson, Director of Community Services and Toursim

Tourism Department
OFFICE CLOSED -Phone Calls Only. 705-856-2244 Ext 242

Information Technology & Innovation / NITGC
Jason Morrison, GIS/IT&I Director, ext. 230

Anders Dereski, GIS/IT&I Technician, ext. 239

Landfill Site Hours
Tuesday – Friday 11:00am – 3:00pm
Saturday 8:00am – 4:00pm
Closed Sunday and Monday

Resources for Media


Downloadable Content

Information on Reopening

Any questions regarding the re-opening of workplaces/organizations/public spaces/etc. can be sent to, or the Healthy Workplaces line at APH can be contacted at 705-942-4646 ext. 3273.

On April 30th, the provincial government released thisHealth and Safety Association Guidance Documents for Workplaces During the COVID-19 Outbreak”. On this page you will find workplace specific information that will be valuable for operating during the COVID-19 pandemic.

Further to the guidance from the province, it is important to remember and implement these basic infection prevention and control measures:

  • Maintain physical distancing of 2m (make sure workplace is set up to do this as best as possible, and post the signage attached). Continue having staff work from home whenever possible, and minimize crowds.
  • When physical distancing of 2m is not maintained, contact with persons inside the 2m “bubble” should be documented in a diary, both at and away from work.
  • Ensure ability for increased hand hygiene (soap and water for when hands are soiled/when eating/after using the bathroom, approved hand sanitizer readily available elsewhere). Post signs on how to use both methods.
  • Conduct increased environmental cleaning and disinfection. Ensure those conducting cleaning and disinfecting. are armed with knowledge of how to do so properly (click here for fact sheet).
  • Ensure no one presents (either employees or clients) when ill. You can remind them of this when booking appointments (if applicable), or on signage upon entering the facility. Follow provincial guidelines on when it is safe to return to work/appointments.
  • Don’t touch your face.
  • Ensure that all signage is posted in clear locations upon entering the workplace and in high traffic areas.
  • And lastly, document/log/track visitors/customers/clients in your workplace, especially close contact interactions which can help case/contact management if need arises in the workplace setting.

There is also a Frequently Asked Questions About Essential Businesses document released with more information, and further guidance from the province here.